ezvip Privacy Policy – How We Handle Your Personal Data

When you register and use ezvip, we collect the personal information needed to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, residential address, email address, and mobile number provided during registration. We also collect payment-related information such as your preferred payment method and transaction history, which is necessary to process deposits and withdrawalsin Philippine pesos (PHP). When you browse the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs — this helps us maintain platform security and improve the mobile experience for players across the Philippines. We may also collect information you provide when you contact our support team, including the content of your messages and any documents submitted for identity verification purposes. All data collection is carried out in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, which governs the handling of personal information in the Philippines. We only collect information that is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.

The personal data we collect is used primarily to create and manage your ezvip account, process your deposits and withdrawals in PHP, and verify your identity as required by applicable regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — we do not send unsolicited promotional messages without your consent. Technical data collected during your sessions is used to detect and prevent fraudulent activity, protect the integrity of the platform, and ensure a stable and responsive experience on mobile devices commonly used by players in the Philippines. Where required by law or by a regulatory authority, we may use your information to fulfil legal obligations, including responding to lawful requests from government agencies or law enforcement bodies. We do not use your personal data to make automated decisions that produce significant legal effects without human review, and we do not sell your personal information to any third party for commercial purposes.

ezvip does not sell, rent, or trade your personal information to third parties for marketing or any other commercial purpose. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific functions, and always under strict confidentiality agreements. In cases where we are legally required to disclose information, such as in response to a court order, a request from the National Privacy Commission, or another lawful directive from a Philippine government authority, we will comply with that obligation. If ezvip undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, provided that the same level of data protection is maintained. We will notify you of any material changes to how your data is shared through the platform or via the contact details associated with your account.

As a player based in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated details in your account. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply to us as a regulated platform. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, you may contact our support team through the platform after logging in to your account — we aim to respond to all data-related requests within a reasonable timeframe and in accordance with applicable law. We are committed to handling every such request with care, transparency, and respect for your privacy.

We retain your personal data for as long as your account remains active and for such additional periods as are required by applicable law or regulatory guidelines governing online gaming platforms in the Philippines. When your data is no longer needed, we take steps to securely delete or anonymise it so that it can no longer be linked back to you. ezvip uses industry-standard security measures to protect your personal information, including encrypted data transmission, access controls that limit who within our organisation can view your data, and regular security reviews of our systems. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential. If we become aware of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant authorities in accordance with the requirements of the Data Privacy Act of 2012.